Take away the standard company-boosting, executive-suite jargon, and Hurd hit on three components of H-P's winning formula.

What small business owners can learn from this giant elecrtonics retailer's approach to customer service.

As the Boeing case showed, failing to keep workers happy can result in tumult.

Sales are down, revenue is shrinking, and cost-cutting has become an obsession. Do you 'fess up? Cover up? Give up?

When it's hard to survive, you have to consider all options -- even working with competitors you once battled against.

Smaller companies could learn a lot from Big Pharma's constant focus on the future.

While the big banks will get handouts, small-business owners will get access to credit again.

Not all potential suitors are created equal -- small businesses can learn from the CVS and Walgreens battle.

When searching for growth, don't change your business model or alienate customers.

Rising prices and concentrated power would put the squeeze on small businesses.